Senior Technical Business Analyst

Location: Bloomington, MN
Date Posted: 02-15-2018
NorthShore Resources has a Contract to Hire opportunity for a Senior Technical Business Analyst in Bloomington, MN! Must be local to Minnesota to interview onsite. 

The Senior Technical Business Analyst ensures that applications in development are system tested and partners in the creation and execution of functional test plans.  This position assists with interpreting business needs into technical requirements, business prioritization of IS&T work efforts, and obtaining the appropriate approvals and documentation for change management planning. This position works across IS&T Groups to coordinate and prioritize deliverables in order to meet business partner’s needs. The person in this position ensures that business management is informed of potential issues with service availability and data integrity.
 
REQUIRED QUALIFICATIONS:
  • Knowledge of two or more programming languages (ex. PL/SQL, .Net, AngularJS, DataStage)
  • Bachelor's degree or 6+ years IS/IT experience
  • 3+ years experience in workflow management and IS/IT incident resolution
  • 2+ years experience in current healthcare software/hardware technology
  • 1+ years experience in small- to medium-sized project management/leadership
ACCOUNTABILITIES :  
  • Develops technical specifications; consulting on technical design to align with business needs.
  • Analyzes and interprets IS&T's business partners needs into functional requirements.
  • Reviews application problems, creating and documenting function and technical specification for the solutions.
  • Serves as a liaison between business partners and application development team members to analyze, document, and validate functional requirements.
  • Leads internal projects to support and/or improve business processes.
  • Designs screens, reports, and dataflow to align with business needs.
  • Documents business priorities for IT service changes; triaging and overseeing actions, changes to priorities, and issues regarding those requests for the application development staff.
  • Gathers information regarding costs and resource availability for SRFs, mid-sized projects, and issue resolution.
  • Provides workflow to the IS&T group's development staff; tracking work progress, issues, and consulting with the developer to ensure understanding of business processes and need.
  • Tracks, maintains, and retains documentation that supports the adherence to IS&T standards, processes, and procedures.
  • Provides analysis and ensures that business partners understand the value of process, policy, and/or procedural changes for IS&T.
  • Ensures that code development adheres to Service Management and IS&T policies, standards, and procedures.
  • Provides training, documentation, and support for IS&Ts business partners for system changes and/or new developments.
  • Documents data flows through applications; demonstrating system functionality.
  • Creates and executes test plans for mid-sized to large system changes.
  • Coordinates and enables testing within the same test environment; running programs and producing reports to aid business testing.
  • Maintains and prioritizes testing issues logs; ensuring that issues and scope changes are managed within the developers workflow.
  • Provides second level support for requests and incidents; may use programming tools to correct issues both in production and development.
  • Researches issues, using business expertise to determine cause and expected outcome; provides documentation to the development group.
SKILLS/EXPERIENCE:
  • Extensive hands-on experience with database, programming languages and/or end-user software in a complex networked environment
  • Highly proficient in word-processing and spreadsheet software
  • Expert knowledge of software tools and utilities (dependent upon position assignment)
  • Effectively establish and maintain working relationships with peers and constituents
  • Good written and oral communication skills for technical and non-technical topics
  • Effectively analyze and resolve problems
  • Ability to read technical documentation
  • Arbitration and negotiation skills
Why work for NorthShore Resources?
NorthShore Resources is a Minneapolis-based IT consulting firm, whose focus is to provide superior quality and unparalleled customer service in all aspects of our business. We offer great local jobs to local people, allowing us to build solid, long-term relationships with our clients and consultants.
 
While working as a consultant for NorthShore Resources, you’ll receive benefits such as medical, dental, and 401(k) with company matching. You’ll also receive one of the best benefits an employer can offer – support! Our staff is here to help you every step of the way, ensuring that all of your questions are answered and that you’re placed on a path to success.
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