Principal Patient Access Analyst

Location: Bloomington, Minnesota
Date Posted: 01-24-2018
NorthShore Resources has a Contract-to-Hire opportunity for a Principal Patient Access Analyst in Bloomington, MN!

The Principal Analyst has a direct impact on the ability to use information in support of decisions and processes to support growth, timeliness to care, and access to care. In this capacity, the Principal Analyst will ensure the completion of complex projects by facilitating the accomplishment of project milestones and goals. This will be done through effective consulting with key stakeholders, careful planning of project timeline, indirect management of resources (cross-functional teams, Patient Access team members, and/or personal work), tracking and reporting of progress and implementation of projects as assigned.
  • To develop and maintain core department reports, deliverables, systems, processes and methodologies in order to provide accurate and actionable information to organizational decision-makers.
  • To serve as project leader on the planning, design, and creation of complex datasets, data extracts, analyses, and key recommendations for implementation that will provide customers with a comprehensive understanding of the issue being studied and actionable insights on improvement opportunities.
  • To provide data analysis, interpretation, and consultation to maximize the use of care delivery operational data (such as order, appointment, schedule, and claims data) in order to support needs of operational leadership, executive management as well as clinician leadership.
  • Guide Patient Access team members on various projects including planning and designing efficient and sustainable data extraction models, layouts, visualizations, analyses, interpretation, and presentation of information.
  • Guide Patient Access team members on how workflow changes will impact the integrity of the data.

  • Lead projects within the department coordinating the efforts of multiple team members balancing priority and scope with time and resources available.
  • Provide appropriate written and verbal communication as project lead to team members, manager and customers regarding project status, issue identification and resolution, and analytical results. Serve as a measurement consultant to customers wanting to develop new report indicators and performance measurement tools to ensure alignment with organizational objectives, decision-making processes, and need for information.
  • Serve as project lead on large projects.& Actively promotes a work environment that fosters self-directed teams.& Takes initiative to fill gaps in leadership.
  • Provide staff with training on methodologies and tools used within the department as requested.
  • Serve as a department expert on the key departmental measurement, methodologies, deliverables, and appropriate interpretation and application of findings.
  • Proactively identifies and addresses data quality issues when they arise and lead data quality teams to resolve data quality issues
  • Know and recognize the critical decision points in a methodology and their impact on the outcome through triaging complex and ambiguous problems into executable deliverables
  • Influence the development, documentation, and improvement of core databases, including key definitions, element names, relational structure, as well as significant caveats.&
  • Leverage desktop analytical and report publishing tools, specifically members of the Microsoft Office Suite of products to improve efficiency and facilitate decision making
  • Leverages CQI principles in their daily work to improve the accuracy, efficiency. and actionability of results.
  • Demonstrate Core Values: Passion, Integrity, Teamwork, and Respect
  • Perform other responsibilities as assigned.
  • BA/BS in mathematics, statistics, healthcare management, business, economics, finance or related field.
  • Six years of direct experience working on the development of complex and multiple data sets for decision support.&
  • Six years experience in healthcare and/or health research settings, working with healthcare operations data.
  • Six years experience in management of complex projects in the healthcare field.
  • Direct experience using personal computer spreadsheets, word processing, database software and current industry measurement tools.&
  • Experience in an analytical setting using technical/analytical skills on the extraction, layout, and interpretation of complex data sets.&
  • Experience presenting results verbally and in written form to senior managers.&
  • Experience consulting and mentoring on the statistical and other CQI tools and techniques used in daily work.&
  • Ability to manage multiple, complex projects.& Ability to coordinate projects from the concept stage to completion, leading cross-functional teams.
  • Developed consulting skills.& Strong written and verbal communication skills including an ability to communicate technical concepts to non-technical users and to lead intra-departmental teams to effective and actionable decisions.
  • Well-developed technical skills including knowledge of and ability to learn and understand complex programming and Relational Database Design.
  • Ability to synthesize tabular and graphical displays of data with actionable findings and recommendations through use of PC applications.
  • Ability to prioritize and manage time effectively.
  • Understanding and willingness to use statistical and other CQI tools and techniques in daily work.
  • Desktop publishing, graphing, and pivot table experience.
  • Well established Business Objects, SQL and MS Access reporting experience.

  • Post Graduate Degree/Doctoral Degree in mathematics, statistics, healthcare management, business, finance, health economics or other area providing analytical and technical skills.
  • Good working knowledge of medical terminology, medical coding systems; ICD-9, CPT4, NDC, GPI.
  • Gather and interpret requirements and translate them into deliverables which meet the needs of senior leadership in a highly dynamic environment.&
  • Maintain knowledge of cutting edge measurement and analysis methodologies and promote use within the organization.
  • Leverage Healthcare knowledge and technical expertise to serve as a liaison between business and technical areas on complex projects.
  • Lead Projects within the department coordinating the efforts of multiple team members balancing priority and scope with time and resources available.
Why work for NorthShore Resources?
NorthShore Resources is a Minneapolis-based IT consulting firm, whose focus is to provide superior quality and unparalleled customer service in all aspects of our business. We offer great local jobs to local people, allowing us to build solid, long-term relationships with our clients and consultants. 
While working as a consultant for NorthShore Resources, you’ll receive benefits such as medical, dental, and 401(k) with company matching. You’ll also receive one of the best benefits an employer can offer – support! Our staff is here to help you every step of the way, ensuring that all of your questions are answered and that you’re placed on a path to success.
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