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Senior Technical Business Analyst

Bloomingto, MN
To be considered for this position, candidates must be currently local to MN
NorthShore Resources has a contract to hire opportunity for a Senior Technical Business Analyst. This role will be responsible for consulting with customers and IT peers to determine scope, design, and requirements for a variety of web application and integration solutions. The person in this position coordinates the appropriate infrastructure and application integration across IT. This person troubleshoots and corrects technical issues and addresses business partners service requests. The person is this position also will participate in the development of architectural diagrams, data flow diagrams, user manuals, and technical support procedures across integrated applications and services.

REQUIRED QUALIFICATIONS:
  • 4-year degree or equivalent experience
  • 6+ years IT analysis and technical design experience
  • 3+ years project management experience
  • Strong experience with Microsoft Office tools
  • Good understanding of system infrastructure and ability to understand integration of a proposed change into the current infrastructure
  • Ability to gather requirements and deliver output on those requirements
  • Excellent communication skills in technical and non-technical vernacular
  • Excellent technical writing abilities and documenting
  • Project leadership experience on midsized projects
  • Expertise more than one system development methodologies
  • Excellent analysis and critical thinking skills
  • Able to be on-call 24X7 in areas of expertise
PREFERRED QUALIFICATIONS:
  • 2+ years agile methodology experience
  • 2+ years Jira experience
ACCOUNTABILITIES: 
  • Analyzes functional and technical requirements for changes or enhancements and prepares system designs and specifications.
  • Defines technical specifications based on business requirements, consults with business partners regarding technical possibilities and limitations.
  • Diagnoses and corrects system failures, coordinates issue resolution, and assesses problems to recommend actions to prevent re-occurrence.
  • Identifies and coordinates programming efforts to ensure program design and implementation meet the business partners’ functional specifications.
  • Manages large team projects and coordinates team resources on enterprise initiatives.
  • Identifies technical software for business requirements, assessing potential infrastructure needs, integration, and capacity requirements.
  • Develops, tests, debugs, documents, and installs programs.
  • Designs and develops moderately complex user interfaces for Client Server applications.
  • Participates in the development of user manuals, user procedures, technical support documentation and operation procedures.
  • Assists Business Partners with clarifying and prioritizing service requests.
  • Documents business priorities for IT service changes; triaging and overseeing actions, changes to priorities, and issues regarding those requests.
  • Assesses costs, technical capability, and resource availability for SRFs, Mid-sized projects, and issue resolution.
  • Performs code reviews when necessary; ensuring that the code aligns with technical specifications.
  • Advises Business Partners regarding service request priorities and service request integration across the application or platform.
  • Assesses change records to identify potential integration or service issues; coordinates change tasks and release management.
  • Identifies the need for and recommends standard processes, procedures, and best practices.
  • Creates architectural diagrams with data flows across software and hardware integrations.
  • Creates and executes system, unit, and/or test plans for mid-sized to large system changes.
  • Provides training, professional support and mentoring for Application Developers and other Analysts.
  • Supports 3rd party application software; interacts with vendors regarding problems, upgrade schedules, and software installations.
  • Provides requested documentation and interviews with auditors and third-party requestors.

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