NorthShore Resources has an immediate need for a Process Improvement BA/PM resource at one of our local MN clients. This is a 6 month contract opportunity. Please review the mandatory skills listed below. We are looking for local Minnesota candidate only.
The Process Improvement Consultant will be responsible for developing and executing on the following deliverables and associated activities:
Process improvement planning and project management
Directing and managing project development
Develop an activities list and timeline (project plan tracked in WorkOtter).
Define scope and develop project plan
Business needs analysis
Identify key stakeholder groups.
Identify problem/opportunities and impact on current state environment.
Understand key stakeholder roles and high-level requirements.
Research and analysis for future state recommendations
High-level requirements elicitation, including any or all of the following techniques: document analysis, brainstorming, focus groups, interviews, observation, prototyping, requirements workshops, reverse engineering, and surveys and/or questionnaire
Facilitate knowledge transfer to county and city staff as appropriate.
Assist in drafting project deliverables.
Requirements Analysis and Documentation, including
Document, organize, analyze and model (if appropriate) user (stakeholder) requirements, functional requirements, and quality of service (non-functional) requirements along with their attributes.
Identify and document assumptions and constraints.
Facilitate the identification of risks; document risks.
Create and submit weekly status reports.
Requirements communication, including audience-specific presentations, reviews, and sign-offs as applicable
Other related duties as assigned
B.S. or B.A. degree (4 year) (or Associates degree plus an additional 5 years’ experience)
5 years’ experience in process improvement, project/program management and business analysis
Intermediate-level experience with strategy analysis, gathering requirements, research and analysis and facilitation, and coaching and mentoring
At least 3 previous engagement with similar scope
Intermediate-level skills with MS Office Suite
Demonstrated ability to work independently
Coaching and mentoring of staff
Experience writing business cases.
Experience working directly with both senior business leaders and end-user staff.
Experience working within county, city, or state agencies.
Experience tracking projects in an online project management software (ie. WorkOtter)
Lean Green or Black Belt Certification
Experience planning and facilitating Kaizen/Rapid Improvement Events/Workshops